Exec Cleaning, or the challenges scaling a real world business
We’ve just launched our new cleaning service for the rest of the Bay Area. It’s been several months of work to make our software robust enough that it can survive the real world.
Some of the things I’ve learned about building a technology business that touches the offline world with Exec:
- Software that manages people’s livelihoods needs to be very robust. I thought people were mad when a 100k concurrent stream at Justin.tv would go down; downtime here is far worse.
- You can’t just release new changes every day. People working on the platform need time to learn new systems. In consumer tech, everyone looks up to Facebook and aspires to “move fast and break things.” With Exec, we have to think about how everyone is going to be taught about every change.
- When software goes down, the real world continues. Which is a total shit storm. We’ve dealt with AWS outages by assigning jobs by...
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